Would you like to share your experiences and views about end of life care in north east Essex to help us improve and develop current and future services available for local people?

Patient Participation Group

Do you live with a life limiting illness or have you cared for someone at the end of life and would like to work with local health and social care services to improve the services available for people towards the end of life?

We're eager to hear from interested people who have experience of such services and invite you to be part of our Patient Participation Group to support this work. This could involve joining a focus group or an online network of people keen to support end of life care.

To find out more about joining, please email mccr@sthelena.org.uk

Patient feedback project

Listening to your experience is very important to us. We are looking for you to help us improve our service through your mobile text feedback.

Mobile feedback uses SMS text messaging to gather your and other people’s views on topics. In this case, we wish to get feedback on the care you are receiving at such a critical stage of your life.

Either you or your family/carer(s) must have a working mobile phone, that will allow you to text. It will be free to text and take part in the surveys and you can opt out any time. We will send you a monthly survey question to your mobile phone, asking about your care experience. It only takes a few moments to answer the survey question.

You will be asked to confirm you are responding as the patient or carer. All questions need to be responded to from the patient’s point of view.

Your feedback will help us to improve care services. Your information is only ever shared anonymously. It will never be used for any other purpose.

If you would like to find out more about getting involved, speak to your healthcare professional or email mccr@sthelena.org.uk